Need Help? We're Here.
Real people.
Local support.
Personalized assistance.
Support Made Simple
Technical Assistance
Get help with your systems when you need it.
Training
Learn how to get the most from your technology.
Adjustments
Fine-tune your system as your needs evolve.
Guidance
Expert advice from the team that installed your system.
We Know Your System
Every ET Security installation is documented.
When you contact us, we can review your project information, equipment details, and installation records to provide more informed support.
Faster assistance.
More accurate answers.
Your Privacy Matters
We never access customer systems without authorization.
You remain in control of your technology and information at all times.
Local Support You Can Count On
Call, email, or stop by — we're here when you need us.
Real people. Real support.
Visit Our Hauppauge Office
Need hands-on help?
Clients are always welcome to visit our Hauppauge office for hands-on assistance, additional training, or in-person support.
Why Customers Trust ET Security Support
Personalized Support
Every customer gets direct attention from the team that knows their system.
Detailed Documentation
Your installation is on file — we can answer questions faster and more accurately.
Real People You Can Reach
No automated queues. Call, email, or visit and speak with someone who can actually help.
Local Long Island Office
Based in Hauppauge, NY — available for in-person visits, training, and on-site assistance.
Contact Support
Submit a ticket, call us, or send an email — we'll get back to you promptly.
Submit a Support Request
Contact Us Directly
Phone
631-575-8466
[email protected]
Office
2150 Joshuas Path, Suite 204, Hauppauge, NY 11788
Business Hours
Mon–Fri 9am–6pm · Sat 9am–5pm · Sun Closed
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How Can We Help?
Whether you need support, training, troubleshooting, or guidance, we're ready to help.